Tune iPass
- Cover up to 700,000 baht* (equivalent 20,000 USD)
- Public Liability up to 1,500,000 baht
- COVID-19 Insurance for Entering Thailand
- Premium start 2,250 baht* (For 14 days)
Insurance underwriting conditions
1.Covers any medical expenses, including COVID-19, and is subject to the terms and conditions as well as the exclusions are stated in The Insurance Policy.
2.The insured must be between 1-75 years old.
2.2 In case of minors age between 1-18 years old and purchasing only one insurance, please ask the parents to provide additional details and sign the insurance application form.
3.The insured can buy a maximum of 1 insurance policy.
4.The insured must be in good health. There is no part of the disability before the date of applying for insurance. For more information about Pre-Existing Condition, CLICK!
5.The Company reserves the right not to accept insurance for the insured traveling to or through the provinces of Pattani, Yala and Narathiwat.
6.Terms and conditions of underwriting as designated by company.
7.Travel within 14 days is subject to the minimum premium.
Q&A
Frequently askedProduct Information
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What is Tune iPass Insurance?
Tune iPass Insurance of Tune Protect Thailand has been created to protect the visitors entering Thailand and wishing to apply for visa to get through the immigration checkpoints. The insurance covers the entire period of stay in Thailand of the insured person. A variety of packages is offerred in accordance with the insurance plans and the periods of stay in Thailand.
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Does the insurance cover the medical expense for COVID-19?
Tune iPass covers the medical expense for COVID-19 at the maximum of 700,000 Baht per year.
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What is the age limitation for the applicant of Tune iPass Insurance?
The persons aged between 1 and 75 years old may apply for this insurance.
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What should the effective date of the coverage be determined?
The date of arrival in Thailand is recommended as the effective date.
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For what period of coverage should the customer purchase Tune iPass Insurance?
The customer should purchase the insurance to cover the entire period of visa or the period of stay in Thailand.
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Who cannot purchase Tune iPass Insurance?
1. Thai passport holder who resides in Thailand, who is not eligible to participate in the sandbox project and has purchased insurance with coverage period of over 60 days.
2. A person entering Thailand for other purposes aside from the medical trip.
3. A person aged less than 1 year old or more than 75 years old.
However, the above persons may purchase Tune Covid 20,000 USD if they are between 1 month and 75 years old.
After Sale Service
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What are the important exclusions?
1. Pre-insurance condition
2. Suicide, attempted suicide or self-harm
3. Terrorism -
After purchasing the insurance, can the effective date be change? Is there any extra change for the change?
It can be changed without any charge. However, the customer is required to submit additional documents together with the copy of air ticket to [email protected]
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After purchasing the Tune iPass Insurance, it is possible to extend the period of stay?
Yes. The customer may extend the period of stay by notifying your wish through the channel of your initial purchase.
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In case of any visa application problem or refusal from the relevant embassy, is it possible to cancel the insurance and request for a refund?
It can be cancelled with a full refund.
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What is the claims process? Who is the contact person?
Claims process:
1. Prepare the documents according to the matter of claims. You may click here to view details.
2. Download the claims form here. Click here to download.
3. Submit the documents :1) By mail/in person - 3199 Maleenont Tower, 14th floor, Rama 4 Road, Khlong Tan Sub-district, Khlong Toei District, Bangkok Metropolis 10110
2) By email - [email protected]Claims Officer: 02-078-5621, 02-078-5625-26
Other Enquiries
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Where can I direct my inquiries or obtain additional information?
1. Call: 1183
2. Facebook Messenger: TuneProtectThailand
3. LINE: @tuneprotect
4. Email [email protected]
